Priority onsite service and 24/7 support keeps your shop up and running, no matter what

BeaconCare includes priority 24/7 support, flexible service options, discounted out-of-warranty replacement parts, and loaner equipment if your equipment needs repair.
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All Hirebotics products include 24/7 online technical support for end users

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Priority onsite service with flexible options for troubleshooting and diagnosis

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50% off all non-warranty repairs regardless of warranty status

Coverage for every Cobot Welder, Cobot Cutter, and Beacon App system

BeaconCare includes flexible service options, priority onsite services, and preferred hardware repair or replacement. BeaconCare gets you up and running quickly.

Onsite hardware service & non-warranty repairs

BeaconCare includes onsite service coverage for all covered Hirebotics products, providing peace of mind beyond the standard hardware warranty

System-Wide Advanced Ship Loaners

In addition to onsite hardware coverage, Hirebotics will ship loaner equipment to keep you running during system repairs and maintenance

Support for end users

 

BeaconCare can help reduce the load on your business by providing technical support for your end users via 24/7 chat, or over the phone and email during regular business hours. And with BeaconCare, Hirebotics will provide technical support and discounted onsite training for Cobot Welder and Cobot Cutter systems.

 

 

Priority support & flexible onsite training

 

BeaconCare includes Hirebotics Help Desk Support which provides unlimited technical support for hardware and software diagnosis and troubleshooting and issue isolation for Beacon-based solutions.  You’ll get help with downtime and repair scenarios, including advanced ship loaner equipment so your shop can stay up and running. 

No matter the warranty status of your equipment, you can schedule non-warranty repairs at a 50% discounted rate.

Get Cobotarc Care BeaconCare for your business

Cobotarc Care is available for any Cobotarc cobot product, with coverage options to cover one cobot or your entire fleet of cobots. Contact Hirebotics, your Hirebotics representative, or send a message to Support below to receive a quote for BeaconCare.

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